Last updated: 11 November 2026.
This privacy policy explains how Meta-Age (“we”, “us”, “our”) collects and uses your personal information when you visit meta-age.com, sign up to our newsletter, buy from our shop or contact us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Meta-Age is the data controller for the personal information described in this policy.
Meta-Age is the trading name of Wayne Leal, a sole trader.
Business address: 11 Salisbury Pavement, Dawes Road, London SW6 7HT
Email: info@meta-age.com
What information we collect
- Newsletter and sign-up forms: your name and email address.
- Questionnaire: your name, email address and the answers you give.
- Contact form: your name, email address and your message.
- Shop and customer account: your name, email, billing and delivery address, phone number (if given), order history and the digital products you can download from My Library.
- Payments: payments are processed securely by our payment provider. We do not see or store your full card details.
- Website usage: basic technical information such as your IP address, browser type and pages visited, collected through cookies (see below).
How we use your information
- To send you the Meta-Age newsletter and updates you have signed up for (based on your consent).
- To process your orders, deliver products and give you access to your downloads (to perform our contract with you).
- To manage your customer account and My Library.
- To reply to your messages and questions (our legitimate interest in responding to you).
- To keep accounting and tax records (legal obligation).
- To keep the website secure and working properly (legitimate interest).
We will never sell your personal information.
Newsletter
Our newsletter is managed with MailPoet. You can unsubscribe at any time using the link at the bottom of every email, or by contacting us.
Who we share your information with
We only share your information with trusted service providers who help us run Meta-Age, such as:
- our website hosting provider;
- our payment providers (Stripe and PayPal);
- our email and newsletter service (MailPoet);
- our print and delivery partner for clothing orders (Printful);
- professional advisers such as our accountant, where required.
Some of these providers may process data outside the UK. Where this happens, we make sure appropriate safeguards are in place.
Cookies
We use cookies that are needed for the website to work, such as keeping items in your basket and keeping you logged in to your account. You can control cookies through your browser settings.
Embedded content
Some pages include embedded videos (for example from Vimeo or YouTube). These services may collect data about you in the same way as if you visited their websites directly.
How long we keep your information
- Newsletter details: until you unsubscribe.
- Order and account information: for as long as your account is active, and order records for 6 years for tax and accounting purposes.
- Contact form messages: for as long as needed to deal with your enquiry.
Your rights
You have the right to access the personal information we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, to ask for a copy in a portable format, and to withdraw your consent at any time. To use any of these rights, please contact us at info@meta-age.com.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.