Last updated: 11 November 2026.
These terms and conditions apply to everything you buy from the Meta-Age shop at meta-age.com, including digital editions (PDFs) and clothing and merchandise. Please read them before placing an order. By placing an order, you agree to these terms.
About us
The shop is run by Meta-Age. Meta-Age is the trading name of Wayne Leal, a sole trader.
Business address: 11 Salisbury Pavement, Dawes Road, London SW6 7HT
Email: info@meta-age.com
Your account
You need a customer account to buy from the shop, so that your digital editions are kept in My Library. Please keep your login details private. You are responsible for activity on your account.
Orders
When you place an order, you will receive an email confirming that we have received it. A contract between us is formed when we confirm your order. We may decline an order, for example if a product is unavailable or a price was shown incorrectly. If we do, we will let you know and refund any payment taken.
Prices and payment
Prices are shown in pounds sterling (GBP) and do not include VAT, as Meta-Age is not VAT registered. Delivery charges for physical items are shown at checkout before you pay. Payment is taken securely by Stripe or PayPal when you place your order. We do not see or store your full card details.
Digital editions
- Digital editions are supplied as PDF files. After payment, they are available straight away in My Library, where you can download them.
- Your purchase gives you a personal, non-transferable licence to read and keep the edition for your own use. You may not copy, share, resell or publish the files, in whole or in part, without our written permission.
- All content, design and artwork remain the property of Meta-Age.
- Please keep your own copy of the files you download. We aim to keep My Library available, but we cannot guarantee it will always be available.
Your right to cancel
Digital editions: Under the Consumer Contracts Regulations 2013, you normally have 14 days to cancel. Because digital editions are made available straight away, you will be asked at checkout to give your express consent to immediate access, and to acknowledge that you lose your right to cancel once access has started. If a file is faulty or does not open, please contact us and we will replace it or give you a refund.
Clothing and merchandise: You can cancel your order and return an item within 14 days of receiving it, for any reason. This also applies to our clothing, which uses standard Meta-Age designs printed to order. The 14 days start on the day after you receive the item. To cancel, please email info@meta-age.com with your order number. We will reply with the returns address, which is different from our business address. You then have a further 14 days to send the item back, unused and in its original condition. You pay the cost of returning the item, unless it is faulty or incorrect. We will refund the price of the item and the standard delivery charge within 14 days of receiving it back, or of you showing that you have sent it back, if that is sooner. These rights are in addition to your statutory rights for faulty or incorrect items, set out below.
Delivery of physical items
We deliver to the UK and selected countries, as shown at checkout. Clothing is printed to order by our fulfilment partner, Printful, and is usually dispatched within 2 to 5 working days. UK delivery usually takes 3 to 5 working days after dispatch, and international delivery takes longer. We will contact you if there is a delay.
Faulty or incorrect items
If an item arrives damaged, faulty or not as described, please contact us within 30 days of delivery, with a photo if possible. We will replace it or refund you in full, including delivery costs. This does not affect your legal rights under the Consumer Rights Act 2015.
Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, or for business losses. Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.
Your personal information
We use your personal information as described in our Privacy Policy.
Changes to these terms
We may update these terms from time to time. The terms that apply to your order are the ones shown on this page when you placed it.
Law and disputes
These terms are governed by the law of England and Wales. If you have a complaint, please contact us first at info@meta-age.com and we will do our best to resolve it. You can also bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts of your home country.